Most Memorable Days of 2020

With ringing in a new year comes a time of reflection and, normally, a ton of gratitude. Today hits a little different. I’m still thankful for a ton (I got married this year, after all!), but professionally, it’s been nothing short of brutal. A few days in particular stand out most; each one feels simultaneously like yesterday and forever ago. My top five, in chronological order:

  1. February 28, 2020: The day I was quarantined. I had returned from a trip to Rome four days prior when our company issued a new policy: any recent travel to Asia or Italy would warrant 14 days of self-isolation. Even though I’d been back at work all week, I was out of luck (being away from the community for so long is my nightmare). Our weekend in Italy was coincidentally that of their infamous outbreak, and truthfully the first time I’d ever really heard about/looked into COVID-19.
  2. March 11, 2020: The day we decided to ban visitors in our community. It wouldn’t have been right to make it effective immediately in case anyone planned on showing up that afternoon, but we knew time was of the essence. We stayed late that night to call every single family member and alert them of the precautions we’d be taking, effective the very next day. One of my favorite residents had dinner plans with her son that evening but wasn’t in the mood to go out (it was freezing!). I begged her to take the opportunity, explaining that I didn’t know the next time they’d be able to see each other in person. To this day, I’m so glad she went.. and grateful for the others that took my advice and snuck in one last embrace. We knew the ban wouldn’t be as short as they were predicting (two weeks, HAH!), but we could’ve never anticipated it’d last this long.
  3. March 12, 2020: The day of our COVID-19 open forum. It ended up becoming the first of weekly update meetings (though those were in much smaller groups and at a safe distance), but we hadn’t yet stopped large gatherings – little did we know, it’d be the last time we were all together. I remember typing up a coronavirus FAQ list to distribute and it was the first time most residents had ever even heard the word. They had questions, I did my best to provide answers, and we were all a combination of scared/confused/aggravated/skeptical.
  4. April 8, 2020: The day of our first positive. I’ll never forget answering that call from the hospital. A resident had gone out for seemingly unrelated symptoms, so when they called and told me “the test was positive” my immediate response was, “What test?!” As if life hadn’t changed enough in four short weeks, the rug was really pulled from under us on April 8th.
  5. April 10, 2020: The day of the FaceTime funeral. One of my residents lost her adult son suddenly (unrelated to COVID), and her poor family couldn’t even grieve appropriately. From what I recall, only eight people could attend his services, and bringing their mom in the midst of an outbreak was not a risk they were willing to take (I still don’t blame them). I helped her join them via FaceTime and it was nothing short of devastating.

Wow, my most memorable days (professionally, at least) all happened in the span of a month and a half. The rest of 2020 has been a complete blur – a terrifying, sad, helpless, rollercoaster of a blur.

Bridge the Gap Podcast

This month, I had the pleasure of (virtually) sitting down with Joshua Crisp and Lucas McCurdy, co-hosts of Bridge the Gap. The senior living podcast aims to help shape the culture of the industry by being an advocate and positive voice of influence. Hearing about their mission and values was like music to my ears, so when they asked me to join them for an episode, I was ecstatic. Full interview (which is about more than our wedding, I promise ;)) in the attached video!

Marital Advice: Resident Edition

On September 20th, in front of our families and closest friends, my now husband (!!) and I were married. Being engaged as an assisted living administrator (me) & physician (him) during a global pandemic was the worst. Cancelling our dream wedding in Italy (and the ceremony at my ALF for the residents) was the worst. Pulling a small domestic wedding together last minute was the worsttt – I even half hoped my weekly swab would come back positive so we could nix it and secretly elope. 😉 But that day.. it was the best.

My residents couldn’t be there, but in true form I took no time off (sorry husband) and showing them photos the following week was the [second] best. I laminated them and disinfected in between suite visits, of course. Along the way, I solicited some marital advice that was too good not to share:

  1. First and foremost, put the ring on the correct finger at the altar (I at first thought this one was funny, until I learned I had to wear my engagement ring on my right hand down the aisle!)
  2. The classic “never go to bed angry”; make sure to hash things out before you go to sleep, even if it keeps you up late
  3. When you have children, remember that your spouse was there first 
  4. Speaking of children, wear a girdle immediately after you give birth. Oh, and lay on your stomach as much as possible, “even when you eat dinner”.
  5. Marry someone whose interests are similar to yours
  6. However, if you want to do something and your spouse doesn’t, make sure you do it anyway – even if it’s without them. Be sure to keep your own identity, as well.
  7. Be a united front to your kids, even if you disagree
  8. Never do your husband’s laundry. If you start and do it once, you’ll be doing it for the rest of your life.
  9. Don’t give up and throw in the towel when it gets hard, because it undoubtedly will
  10. It’s not always going to be 50/50; make sure to compromise

Noted. ❤

Operation Green Sheets


One of my favorite nonnos of all time passed last week. He was hands down the most spirited, loyal, fun-loving resident I’ve had the pleasure of serving, and he adored his wife. No matter the circumstance, he’d support her blindly. They’d dance to any song and, if separated, he was beside himself. During a brief stint in the hospital (for her), he sat in the lobby from morning until night awaiting her return. Literally, he didn’t move (except to yell into my office every hour for an update).

My “boyfriend” was also extremely headstrong, and he and his beautiful wife both lived with dementia. When she had an idea in her head, she’d rile him up and they would fixate on it. Dementia is so f’ing weird – they’d forget that they ate breakfast but despite my prayers and redirection, they’d remember every detail of these delusions. I’m cracking up at the thought and at the memory of them standing in my office, him raising his voice (& sometimes his middle finger) and her egging him on.

One of my favorite stories of Mr. & Mrs. M came to be fondly referred to as “Operation Green Sheets”. One morning, they came to alert me of a probable theft: their daughter-in-law had bought them a set of green sheets, which were now missing. Thankfully, I had a great relationship with their two sons, who were insanely understanding and supportive. I know it’s horrible to say (but I always say it anyway) – I’ve seen a lot of amazing, involved daughters, but those really good, patient, helpful sons.. they’re a dime a dozen (sorry, boys). These two are exceptional. A quick text confirmed there was not, in fact, a green sheets delivery. We laughed it off, reassured them that they were in the laundry, and hoped they’d be forgotten by morning.

To our disappointment, these were the most memorable made-up sheets in the history of fake bedding. A few days passed with constant calls, visits, and middle fingers. I was out of excuses and there was no appeasing them. I sent the boys two shades of green and by the grace of God, they picked the right color – they arrived via Amazon Prime the next morning and when delivered, my loves shouted in unison, “That’s them!”. Crisis averted, and this time without the help of the police (I’ll save that story for another post 😉).

I was only lucky enough to spend a brief time with Mr. M. However, I don’t need to have known him forever to be certain the world will be a duller place without him. I will be always grateful for his lessons, laughs, love, and even middle fingers. May he rest in the sweetest peace. ❤

Silver Lining


I am so sick of Coronavirus. Not only do we eat, sleep, and breathe it at work, it’s also all over social media. There’s no escaping its emotional, anxiety-inducing wrath. Tonight, however, I’m focusing on the positives – the silver lining. Despite the restrictive, isolating precautions we’ve taken to keep our residents safe, in many ways, we’re all thriving (*knock on wood*): morale is up, falls are down, and, thank God, we remain in our COVID-free bubble. Below are my top five positive takeaways so far:

  1. Our residents are not afraid. In fact, some think we’re being “soft”. Feedback as to why seems to vary: on one hand, many of them have experienced much worse. While this war is invisible, they physically fought in theirs. On the other, they’re over it (and by it, I mean life). They’ve chased dreams and accomplished goals. All of them are tired, most are ready.
  2. They’re making the best of it. I’m continuously amazed at how well our residents are adapting, regardless of the changes we spring on them. New developments are reported daily and, as a result, stricter precautions are implemented. Though essentially quarantined to their apartments, our nonnos and nonnas are finding creative ways to have fun: they’re bonding with neighbors from their doorways, belting out oldies, and learning to FaceTime with family. Like giddy college kids with a curfew, they’re even sneaking around (which we as RAs enforcing social distancing don’t appreciate).
  3. I’m learning a ton. Having worked for a company that was pennies from bankruptcy, I’m used to getting by with limited resources. What I’ve never had to do, though, is hair. When one of my favorite nonnas insisted our beautician was “essential”, I couldn’t contend; when you look good, you feel good, and we’re committed to keeping spirits high. All I can say is thank God for YouTube and Aqua Net.
  4. We’re connecting more deeply. As much as I make it a point to spend time with my loves when things are “normal”, nothing holds a candle to the bonding we’ve done this month. Research suggests that traumatic experiences may actually have positive social consequences, acting as a sort of social glue that fosters cohesion within groups. We totally support that hypothesis. ❤
  5. Similarly, the love and support are overwhelming. From our residents and their families to our corporate team and local officials, I feel thankful beyond words. Our Police Chief checks in almost daily, the mayor biweekly. We’ve received countless donations and infinite praise. To say we’re committed to fighting this virus together would be an understatement.

To be clear – despite the above, I’m still f’ing sick of this. Looking forward to recounting all the silver linings and celebrating our return to normalcy very soon.


February has been quite a month. The leap year’s brought with it not just an extra day, but two pulled fire alarms, one elopement, a pair of microwaved underpants, and an unexpected quarantine. Each situation has been accompanied by some difficult conversations and, in some cases, a lot of paperwork. Per usual, they’ve also sparked reflection; I’m realizing more and more that one of the greatest challenges we face as caregivers is acceptance (& not in the general sense).

Once there’s been a diagnosis of dementia, the past starts to make more sense. Hindsight, as they say, is 20/20; with clearer vision and some explanations, we can start to act accordingly. But do we? It’s not as difficult to accept the diagnosis itself, especially when its symptoms are so noticeable. It’s the consequential lack of logic that we can’t grasp – the absence of practicality.

In our present-day social media culture, we value self-justification. We crave recognition and fear judgment. We overthink everything. Such attitudes are useless when it comes to dementia. One of my feistiest nonnas pulled the fire alarm twice in one week. Her family’s response? She thought it was Sunday and wanted to go to church. Oh, of course. Another resident walked out the front door “to go home”. The justification? She used to live in a complex with a clubhouse and she likely believed she was there. My absolute favorite was the underwear. The sweetest, most pleasantly confused nonno microwaved his tighty whities around midnight, and his family was certain that, although he’d never done this before, he simply felt they were wet and needed to be dried. For the record, not one had any recollection of their behavior afterwards.

There are no rational explanations with dementia. Certainly, there are unmet needs, but there is no normal logic. Behaviors can’t be justified the way our brains long for them to, and it’s okay for us to accept that. In fact, it’d make our lives much easier.

OH! As for the quarantine – it’s me. My future sister-in-law and I coincidentally traveled to Italy the weekend there was a coronavirus outbreak. As a precaution, employees who’ve been there lately are mandated to stay home for 14 days. Logical, but not eagerly accepted. 😦

Even When It’s Long, It’s Short

I’m not exactly a big basketball fan. We had season tickets to Seton Hall games growing up and I loved attending, but mostly for the food and camaraderie. I also played point guard in middle school but have literally no idea what the position entails (as my family can attest, I had no clue then either). That being said, just like the rest of the world, I’m sick over the passing of Kobe Bryant. I don’t know if it’s that he was with his daughter, or if it’s the other young passengers onboard, or maybe the way it happened (I’m afraid of flying).. but I’m so, so sad.

Ironically, this past week was spent in Southern California on a work trip. A few of us split an Uber to LA and visited the Staples Center, and I’m so happy we did; the makeshift memorial was simultaneously devastating and peaceful. It was so beautiful, in every sense of the word.

As someone who works with people at end of life, I can attest that even when it’s long, life is short. The years we’re healthy and able-bodied are scarce. We can’t waste them. We can’t wait for devastating reminders of our mortality to start truly living. Everything can change in an instant; death is not the only precursor to finality.

Rest in Peace ❤

Face Value


When caring for a loved one with dementia, you’re often faced with situations that don’t seem logical; they’re far from “normal” and can be downright confusing. In fact, most lack “common sense” altogether… at least at face value. Working in the field, one of the most important lessons I’ve learned is that nothing is as it seems. Today, for the millionth time, it was reiterated by one of my favorite nonnos.

In the senior living world, the word investigation is part of our everyday vocabulary. Unusual behaviors? Investigate the unmet need. Frequent falls? Investigate environment, meds, and other risk factors. As time consuming as they can be, investigations are also super practical, especially when faced with puzzling scenarios. There’s a level of formality we associate with them that isn’t always necessary or applicable. Sometimes an open mind, creative thought, and a little digging are all you need.

There have been some concerns about the hygiene of the nonno I mentioned. Other residents have been complaining that he stinks and he always looks unkempt. Though in the earlier stages of dementia, he is fiercely independent and doesn’t let us help him with anything; we can’t so much as lay out his outfits in the morning without a fight. Oddly enough, when by the grace of God he lets us do routine skin checks, everything looks good. His hair and beard aren’t oily, either, but the odor he emits is pungent. He swears he showers regularly, but how could that be?!

Cue investigation mode. I thankfully have a good rapport with my sarcastic, headstrong love, so I felt comfortable being honest with our concerns (in an extremely kind, empathetic way, obviously). It was immediately apparent that his clothes were filthy. He admitted to keeping them on for a few days and thinking nothing of it, which is not uncommon with dementia. When I affectionately offered to pick out a fresh outfit for dinner, though, I discovered the most pressing issue: he has nothing to wear. Aside from a pair of cargo shorts and a ripped, medium-sized t-shirt in his closet (he’s an XXL), there was next to nothing to choose from. In his mind, however, that didn’t matter – he had clothes on his back and, thankfully for him, a poor sense of smell & self-awareness.

A pep talk, some hand-me-downs, and a phone call to his POA later, I left him with the agreement that he’d continue bathing regularly and change his clothes every day. I held my breath for the rest of the afternoon until I heard him roll out of the elevator. To my most pleasant surprise, he changed for dinner! Had we continued to take this situation at face value, I’m confident that it would’ve gone an entirely different route.

The fact that this nonno never mentioned his dilemma makes no sense, but with dementia, nothing does. Whether he was too embarrassed to bring it up or just flat out unbothered is irrelevant; what’s important is that we gave him the benefit of the doubt and dug deeper. We nixed face value and investigated, and I can confidently say we’re all better off for it.

There’s a First Time for Everything

It’s no secret that I’m a big proponent of therapeutic fibbing. I’m also known to use obituaries in my favor, especially when comforting residents and referencing family members (seriously, what a resource). Last week was a first for me, though – I not only Googled the obit of a nonna’s recently deceased boyfriend, I edited it. I copy & pasted it into Microsoft Word and made some subtle (yet major) alterations, and it was a game changer. It sounds way worse than it is, I promise!

On Monday, the daughter (“D”) of one of my feistiest loves came to my office beside herself. Her mom’s partner of nearly 25 years had just passed, and if that alone wasn’t stressful enough, she had a rocky relationship with his family. If I’m being honest, his kids despised her. She unfortunately wasn’t welcome at his funeral (nor was she mentioned in his obituary), and D had no idea how she’d break the news. While her mom has dementia, she’s in those earlier stages; she understood he died and was calling constantly to find out service details (and, of course, about her obit shout-out).

After a quick search, we pulled up the article together and put it into a blank document. Thankfully, D was on board with my unconventional plan; though there was no malintent, I knew the suggestion to doctor an f’ing obituary could be taken either way. She agreed the truth would do more harm than good, causing Mom some serious heartache (and resulting in a ton more phone calls). Ten minutes and one “in lieu of services..” signoff later, D was off to break the news. Different news than she’d planned, but news nonetheless.

I visited with mamma the next morning and my heart sank as I walked in to this:


On her kitchen counter displayed proudly was a photo of the two of them and our infamous obituary. “I must’ve rubbed off on him,” she said – “I always told him funerals were a waste!” Our approach had been unusual but its results were extraordinary. With the purest intentions and her feelings at heart, we spared my love of some serious (and frankly at this point her life unnecessary) anguish. Once again it was confirmed that therapeutic fibbing can be a savior (as can the Internet and an obituary shout-out).


I’ve got to be honest, it’s been a pretty peaceful four weeks. I’ve been all over the map training at different communities and haven’t spent much time in my own building at all. I’ve been anxious to get into the swing of things, and for the first time tonight I felt completely back in my element: during dinner, I heard a bloodcurdling scream from the dining room. As has become second nature, I jumped from my desk without hesitation and calmly (on the outside, at least) assessed the situation. Had someone fallen? Was a Halloween costume too scary? Did this nonna see a ghost?!

I was pleasantly surprised to find that there were no injuries or apparitions. My resident was beside herself because she couldn’t find her lipstick in her purse. I’m talking top of her lungs, somehow-lost-a-shoe frantic. Thankfully, I spotted it quickly and the panic subsided. Admittedly, my gut reaction was that her response was quite extreme, not because of how upset she was but rather that she immediately got over it. There didn’t seem to be some mysterious unmet need; this nonna was truly triggered by her lipstick.

I sat back down at my desk, my “work Vaseline” beside my keyboard, and it hit me: her reaction made total sense. A quick Google search later, I was astonished to find just how many desperate pleas there are on forums regarding dementia, obsessions, and subsequent compulsions. One wife shared about her license-less husband’s AAA fixation, another about her love’s cigars. The examples were endless and caregivers puzzled.

Is it really that baffling when you think about it, though? I mentioned I have a work Vaseline. I also have a car one, a travel toiletries one, two in my bathroom, and one in my favorite coat pocket. I rub the stuff all over my face, even especially on my eyelashes. A wise old woman once told me it’s the fountain of youth (and I’m pretty sure world renowned supermodel Tyra Banks confirmed it in the early 2000s, sOoOo..). Obsession? Check! Compulsions? For sure! Panic attack if you hid them all from me? Probably, but I’d rather not find out.

I’m not the only one. One of my best friends keeps Burt’s Bees everywhere. I’ll be sitting on her couch and find one between the cushions. Some coworkers bring their chapstick into meetings. Not relatable? Think about your phone. Ever have a sudden onset of anxiety when you didn’t feel it in your pocket? Or misplace it and flood your mind with crazy thoughts like “It was stolen”? Worrying about things that mean a lot to us isn’t so outlandish. It just so happens that with dementia, the concerns are amplified; think obsessions + paranoia – inhibitions = the perfect panic storm.

As troubling as witnessing outbursts like my love’s tonight can be for caregivers, just imagine what it feels like for the individuals themselves. According to Dr. Richard Taylor, an author who lived with Alzheimer’s Disease:

“This personal change phenomenon is, in my humble opinion, the most powerful and devastating symptom of dementia I have thus far experienced. There is little written about it, other than to say, ‘There may be personality changes.’ I may become a tad ‘more confrontational, paranoid, confused’ than I was before Dr. Alzheimer took up residence in my brain. Where are the studies of these phenomena? Where are the books, the papers, the programs on what to expect, how to deal with it, what pills to take to reverse it? Who is researching ‘Alzheimer’s personalities syndromes?’”

Dr. Richard Taylor

Studies aside, there also needs to be more empathy and patience. We all have our quirks and our “obsessions”, and none of us would appreciate somebody messing with them (real or perceived). The thought alone of even one of those Vaselines going missing has my heart rate increasing, but I find comfort in knowing (read: hoping) that someone would help me find it.